Quality Management in Accounting


The Quality Management in Accounting project aims to improve business services delivery at SUA by incorporating quality management principles into accounting systems. This effort is based on the understanding that SUA cannot excel in its core mandate of teaching, research and consultancy if support services are not delivered efficiently and effectively. Based on the findings of a participatory needs assessment and a baseline capabilities analysis, iAGRI has engaged consultants to deliver tailored training and engage SUA stakeholders in identifying and implementing system changes that will improve accounting practices.

Current Status

In August 2015, the Bursar’s Office completed a 3-month training program, which built their knowledge and skills and supported them as they initiated the identified systems changes. All the identified systems changes have been initiated, and progress towards full implementation is being monitored. Currently, iAGRI and SUA are finalizing plans for follow-on training which will support accounting staff as they complete the system changes and demonstrate, through comparison to the baseline capabilities analysis, the impact of those changes.

Key Actors at SUA

This action is being implemented in partnership with the Bursar and his office and under the guidance of the DVC (A&F)

iAGRI Coordinator

Program Manager for Leadership Development Asia Barnabas

Project Timing

Start date of the first ‘Conversation that Matters’: June, 2013

Overall Completion

Stage 1 – Conversations That Matter

Based on the findings of a risk assessment commissioned by USAID, SUA and iAGRI agreed that four risk areas identified in the report should be addressed through quality management training and improvement of administrative systems. Accounting was one of these administrative areas. iAGRI identified Kilimanjaro International Corporation (KI) as an implementing partner for the activity, which was to include both training and implementation support.

Stage 2 – Ways That Work

KI initiated training, coaching, and consultation in April 2015. One of their first tasks was to complete a participatory needs assessment and baseline capabilities analysis. Targeted training was then designed and delivered to accounting staff. In conjunction with the training, SUA staff identified a number of system changes that would improve the efficiency and effectiveness of accounting. Trainers worked with accounting staff to categorize systems changes according to the effort required for implementation and then outline steps required to implement each system change.

Stage 3 -Changes That Sustain


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