Revamping of SUA Website


A university’s website is not only a component of their brand, but it serves as the face of university to the world. iAGRI is supporting SUA as it ensures that its website meets the current needs of its varied stakeholders and represents SUA’s vision of becoming a 21st century university. Based on an iAGRI-sponsored needs assessment, which produced a clear understanding of the organization’s goals, audiences and messages, SUA administration approved a complete redesign of the website and requested iAGRI’s support.

Based on the needs assessment findings, SUA administration approved a plan to completely redesign the website in late 2014. The Computer Centre began a search for firms or individuals who can work in partnership with Computer Centre staff, not only delivering an improved website but building SUA’s capacity to maintain that site. The website will be developed and launched in the second half of 2015.

Key Actors at SUA

SUA’s Computer Centre manages the university website, working closely with SUA’s website committee and departmental website representatives. The Centre’s Director, Prof Lazaro Busagala, leads a website team including Webmaster Kundasen Swai and Assistant Webmaster Victoria Matembo.

iAGRI Coordinator

Program Support Manager
Michelle DeFreese

Project Timing

Start date of the first
‘Conversation that Matters’:
October, 2013

Completion Status

Stage 1 – Conversations That Matter

iAGRI and SUA’s Computer Centre agreed that revamping the site was desirable and which staff members from each side would participate. The team agreed to undertake a systematic needs analysis with support from a consultant to determine what is needed in a new SUA website.

Stage 2 – Ways That Work

A participatory needs analysis was completed in June 2014, which involved detailed planning by the iAGRI coordinator and a consultant engaged to complete the analysis. The needs analysis resulted in a report that summarizes the current state of the SUA website and documents specific recommendations for an improved site. Based on results of the needs analysis, the team determined a new site is necessary and wrote a request for proposals defining site requirements.

Stage 3 -Changes That Sustain

The formal system has accepted the need for a new website and the process determined for creating the site. iAGRI and the Computer Centre have agreed that for the new site to be successful, SUA should hire an online communications expert and webmaster who can oversee the work of a private company/consultant, which will be hired to redesign the site.


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